In this ever-changing world, and through the rise of remote working, a good employee experience (EX) can come from many places. But Forrester’s research shows that the hallmark of a good employee experience is always the same — it empowers, enables, and inspires employees. Organizational awareness on the importance of EX in driving business results is growing. Companies are realizing that as the custodians of an organization’s customer experience (CX), employees have the power to make or break an organization’s CX day-to-day
How Monitors Deepen Your Employee Experience And Support Distributed Workforce
